Privacy Policy

Last updated: November 2025

Introduction

Suivita respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Information about your nutrition questions and interests
  • Consultation preferences and scheduling information
  • Communication history with Suivita

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and manage our educational consultation services
  • Respond to your inquiries and requests
  • Schedule and conduct nutrition consultations
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information, see our Cookie Policy.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and conducting our business
  • Professional advisors and consultants
  • Law enforcement or regulatory authorities when required by law

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Suivita

Jl. Teuku Umar No. 12

Mataram 83126, Indonesia

Phone: +62 370 651 823

Email: [email protected]