Terms of Service

Last updated: November 2025

Agreement to Terms

By accessing or using Suivita's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

Description of Services

Suivita provides educational consultations and guidance about plant-based nutrition and lifestyle. Our services include:

  • Online nutrition education consultations
  • Information about vegetarian and vegan eating patterns
  • Guidance on meal planning and food choices
  • Educational resources about plant-based nutrition

Important: Our services are for educational purposes only and do not constitute medical advice, diagnosis, or treatment. Please see our Health Disclaimer for more information.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not impersonate any person or entity
  • Not interfere with or disrupt our services
  • Understand that consultations are educational, not medical advice

Consultations and Scheduling

Consultation services are subject to the following terms:

  • Consultations are scheduled by mutual agreement
  • We will make reasonable efforts to accommodate your preferred schedule
  • You may reschedule or cancel appointments with reasonable notice
  • We reserve the right to cancel or reschedule consultations when necessary
  • Missed appointments without notice may affect future scheduling

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Suivita and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Reproduce consultation materials for commercial purposes

Educational materials provided during consultations are for your personal use only.

Privacy and Confidentiality

We respect your privacy and protect your personal information as described in our Privacy Policy. Information shared during consultations is kept confidential, except as required by law.

Limitation of Liability

To the fullest extent permitted by law:

  • Suivita provides services on an "as is" basis
  • We do not guarantee specific outcomes or results
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for services
  • We are not responsible for decisions made based on our educational guidance

Health and Medical Disclaimer

Our services are educational only and do not replace professional medical advice. You should consult with qualified healthcare providers for medical concerns. See our complete Health Disclaimer.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We may also update these Terms of Service periodically.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms of Service or for any other reason at our discretion.

Governing Law

These Terms of Service are governed by the laws of Indonesia. Any disputes shall be resolved in the courts of Indonesia.

Contact Information

If you have questions about these Terms of Service, please contact us:

Suivita

Jl. Teuku Umar No. 12

Mataram 83126, Indonesia

Phone: +62 370 651 823

Email: [email protected]

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.